Comfort Inn International Drive

The room nice and comfortable, The location nice, but the pool not. When I made my reservation, I call the office ask if their pool will be available, I was told it will be. The day of my arrive I check the pool it was trash with leaves and other stuff. I ask when it will be clean out, I was told soon. I check it wasn't. The next day I went to the desk told them the pool not clean they told me the guys about to clean it. I wait about an hour nothing happens, I got a text from the desk and was told that the hotel behind them Best Westen was a part of them and I can go swimming in the pool there, I text back to them and stated I paid my money here at this hotel and I should not have to go to another hotel to get in their pool. Minutes later the desk text me saying that they is cleaning the pool right now I told them no they are not because I'm looking out the window and no one out there about ten minutes later they all were out there cleaning it.

I arrived at a room (double queen) where light bulbs were burned, the AC was not working and the room was smelly (bleach odor). I presented my complaints to the Front Office who kindly rearrange me to a new room with an upgrade (king size bed) and AC working. It worth noting that before I get in the new room the front desk guy allow me to check it if everything was in order.

nice staff at desk

The staff is amazing. Very different than other places in the US.

Great Location and access to a lot of restaurants and stores within walking distance.